Terms & Services

1. Introduction

Welcome to Spectrum Auto Inc. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Services. These terms apply to all visitors, customers, and users of our services. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Spectrum Auto Inc. offers professional automotive services including, but not limited to:

• Collision repair
• Auto body repair and refinishing
• Mechanical repair services
• Insurance claim assistance
• Vehicle inspection and estimates

All services are subject to availability and may vary by location.

3. Estimates & Pricing

• All estimates are based on visible damage at inspection time.
• Additional costs may arise if hidden damage is discovered.
• Customers will be notified before additional work begins.
• Prices may change based on parts, labor, and market conditions.

4. Authorization for Repairs

By approving an estimate, the customer authorizes Spectrum Auto Inc. to:

• Perform necessary vehicle repairs
• Operate the vehicle for testing and inspection
• Subcontract specialized services if required

5. Insurance Claims

We may assist with insurance claims; however, approvals and payments are determined by the insurance provider. Customers are responsible for deductibles, non-covered repairs, and additional charges not approved by insurance.

6. Parts & Materials

Repairs may include OEM, aftermarket, or recycled parts depending on availability and insurance approval. Customers will be informed when alternative parts are used.

7. Repair Timeline

Completion times are estimates only. Delays may occur due to parts availability, additional damage, weather conditions, or insurance approvals.

8. Warranty

Spectrum Auto Inc. may provide a limited warranty on certain repairs.

• Normal wear and tear is not covered
• Damage from misuse or accidents is excluded
• Third-party repairs void warranty coverage

9. Customer Responsibilities

• Provide accurate vehicle and insurance information
• Remove personal belongings before service
• Make timely payments

Spectrum Auto Inc. is not responsible for personal items left in vehicles.

10. Payment Terms

Payment is due upon completion unless otherwise agreed. Accepted methods may include cash, credit/debit cards, and approved insurance payments.

11. Storage Fees

Vehicles not picked up within a reasonable time may incur storage fees.

12. Limitation of Liability

Spectrum Auto Inc. is not liable for:

• Indirect or consequential damages
• Third-party delays
• Pre-existing mechanical issues

13. Website Use

• No unlawful use of the website
• No unauthorized system access
• No copying or misuse of content

14. Privacy

Use of our services is also governed by our Privacy Policy.

15. Changes to Terms

Spectrum Auto Inc. may update these Terms at any time. Continued use indicates acceptance.

16. Governing Law

These Terms are governed by the laws of the state in which Spectrum Auto Inc. operates.